Component Not working on my site

  • alzander
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3 months 3 weeks ago #14 by alzander
Replied by alzander on topic Component Not working on my site
I'm sorry about the delay in responding to this. We're getting used to our new forums and site and apparently have missed setting up some necessary alerts.

As to your questions:
* When you install JStats, we only enable the Users stat by default. You need to add whatever other stats you want to display.. which it sounds like you tried, but....
* The "Class J2Store Not Found" error is curious. Can you let us know what version of J2Store you have installed on your site? We've been testing mainly with 3.3.x
* Additionally, can you check that the "System - J2Store" plugin is enabled? That's required for most J2Store functionality, so we assume it's enabled. However, we probably should add a check to make sure and prevent any problems.

As for the jQuery issue, JStats assumes that your admin template loads jQuery. Are you using the standard Joomla admin template, or something else? We can also add some checks for this, but would love to hear about your setup first.

Thanks!
Alex
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  • davide.masserini@gmail.com
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4 months 1 week ago - 4 months 1 week ago #11 by davide.masserini@gmail.com
Component Not working on my site was created by davide.masserini@gmail.com
Hello, I have just installed JStats and the J2Store extensions. Not sure why but on the first time I accessed the dashboard it loaded just the users, then I went to App center and I added the "Abandoned cart" stat, and it did not work anymore. Now it says:

0 Class 'J2Store' not found

Not sure what can I do?
Thanks

PS: I attach the console screenshot. Apparently something with JQuery. 
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Last edit: 4 months 1 week ago by davide.masserini@gmail.com.
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